Privacy Policy

Effective Date: January 6, 2026

At SearchExact (“we,” “us,” or “our”), we value your privacy and are committed to protecting the information you share with us. This Privacy Policy describes how we collect, use, store, disclose, and protect information when you access or use app.searchexact.com (the “Website”) and related services (collectively, the “Services”).

By visiting or using the Website, you acknowledge that you have read and agreed to this Privacy Policy.

1. Information We Collect

We collect information in two general categories: information you provide voluntarily and information collected automatically.

A. Personal Information

Personal information refers to data that can identify you directly. This may include:

• Contact Details: Your email address or name when you contact us or voluntarily provide such information.
• User Submissions: Any content you choose to submit, such as feedback, questions, or comments, where identifying details are included.

Providing personal information is optional, but certain interactions may not be available without it.

B. Non-Personal Information

Non-personal information does not directly identify you and may include:

• Technical Information: IP address (where possible, anonymized), browser type, operating system, device information, screen resolution, and interaction data.
• Usage Data: Pages viewed, time spent on the Website, search behavior, and navigation patterns.
• Aggregated Statistics: Anonymous data used to understand trends, popular app categories, and overall platform usage.

2. How Information Is Collected

We collect information through several methods:

• Direct Interaction: When you contact us or voluntarily submit information.
• Automated Technologies: Cookies, pixels, and similar tracking tools that collect usage and technical data. Additional details are available in our Cookies Policy.
• Third-Party Services: Analytics and performance tools (such as analytics providers) may supply anonymized usage data under their own privacy policies.

3. How We Use Your Information

Information collected by SearchExact may be used to:

• Operate, maintain, and improve the Website and its features.
• Enhance app listings, search accuracy, and content relevance.
• Respond to inquiries, messages, or feedback submitted by users.
• Monitor and moderate user-generated content in line with our Terms of Use.
• Analyze traffic patterns and usage trends using aggregated or anonymized data.
• Detect, prevent, and address security issues, fraud, or misuse.
• Comply with legal obligations or respond to lawful requests from authorities.

4. Sharing and Disclosure of Information

SearchExact does not sell your personal information. We may share information only in the following situations:

• With Your Consent: When you explicitly agree to the sharing of specific information.
• Service Providers: Trusted third-party vendors may access limited or anonymized data solely to support Website operations (e.g., hosting or analytics).
• Legal Compliance: When disclosure is required to comply with applicable laws, regulations, legal proceedings, or enforce our rights.
• Business Transactions: In the event of a merger, acquisition, or asset transfer, information may be transferred as part of that transaction. Notice will be provided where required by law.

5. Data Security

We employ reasonable administrative, technical, and organizational measures to safeguard your information against unauthorized access, alteration, or disclosure. These measures may include secure servers, encryption, and access controls. Despite these efforts, no system can guarantee absolute security. If you believe your information has been compromised, please contact us promptly.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or to meet legal requirements.

For example:

• Contact information may be retained to respond to inquiries or resolve issues.
• Non-personal or anonymized data may be stored for longer periods for analytical and improvement purposes.

7. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

• Request access to personal information we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal information, subject to legal obligations.
• Object to or restrict certain processing activities.
• Request a copy of your data in a portable format, where applicable.

To exercise these rights, please contact us using the details below. We aim to respond within a reasonable timeframe, generally within 30 days.

8. Children’s Information

The Website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If such information is discovered, it will be deleted promptly.

If you believe a child has provided us with personal data, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with a revised Effective Date. Continued use of the Website after changes indicates acceptance of the updated policy.

10. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or our data practices, please contact us at:

Email: [email protected]